Got any questions about your upcoming move or storage options? We have tried our best to answer a few common questions below.
Q: What exactly do you do?
A: We are a full service mover – licensed and insured. We can deliver a couple of boxes, single items of furniture such as that sofa you just bought on Craigslist or move your entire apartment or office. Our fleet is a mix of Sprinter vans and box trucks. The Sprinter vans are HUGE; the cargo area is 14′ long x 6.5′ high x 6′ wide, and our box trucks have up to a 26′ cargo area. We come with blankets, shrink-wrap and tape to wrap and protect your belongings. We will do basic disassembly/re-assembly. Our crews are usually 2 or 3 people, depending on the size of the job; but we’ll assign as many as you and we agree on.
Q: How far in advance should I plan and book my move?
A: We work on a first come, first serve basis so the earlier you book, the better! We recommend booking at least 2/3 weeks in advance. If you do have a last-minute move don’t hesitate to reach out to us as we might have availability. And don’t worry, we won’t charge extra for last-minute moves!
Q: How should I plan my move?
A: The most important part of planning a move is to start putting together your checklist and everything else at least a month before your actual move. This way you can really spread out your organizing and packing in smaller pieces so you’re not as stressed when your move date arrives. Some things you should plan for include:
- Decluttering your belongings and spending time selling, donating, or throwing away items you don’t need
- Properly packing everything
- Getting in touch with your doctors, vets, child’s school, etc. to make sure you have paperwork for your new location
- Getting the paperwork for your new and old place and filling out any information
- Researching and hiring movers
Q: Do you pack?
A: For a standard move you pack the boxes and we blanket and shrink-wrap the larger and fragile items. If you want us to pack any loose items we just charge for the time, plus any boxes and materials used. We can do a full “pack & move”, but that usually requires packing one day and moving the next, and an onsite estimate.
A: For most jobs, you don’t have to pay us until the job is finished. Terms are cash, check, Paypal, Zelle or credit card paid on completion to your driver (they have credit card payment app on their phone). In most jobs a security deposit of 20% of the total estimate is required so that we can guarantee availability for the chosen date.
Q: What areas do you serve?
- New Jersey
- New York
Q: How long have you been in business?
A: Leonardo Santos started his moving business in 2018 in NJ with a single van. After many years of experience working for multiples local companies in the most prestige areas of NJ. We strive to offer honest, excellent service at a fair rate.
Q: Do I have to pay a deposit?
A: Yes, in order to lock down the detailed quote a security deposit of 20% of the total estimate is required so that we can guarantee availability for the chosen date.
Q: Do you move pianos and other large pieces of furniture?
A: Yes, we are expert movers able to move any large and bulky items. You should make sure to let us know that you have these items so we can properly prepare.
Q: What if I need to cancel or reschedule my move?
A: Please cancel or reschedule at least 3 days before your scheduled move-in date. If you cancel, we will refund your deposit. Anything rescheduled or canceled less than 3 days before the move will incur a 100% penalty as estimated.
- +1 (551) 275-6107